2020 Business Law t/a as Ervin Hall understands that your privacy and the security of your personal information is extremely important. We are committed to protecting your privacy when you visit our website, provide your details for our services or interact with the Company in any way. We want to ensure that we respect your privacy in everything we do.
This Privacy Notice sets out what personal data we collect, what we do with it and how we secure your data. We also explain your rights in relation to the personal data we hold about you and how you can exercise your rights or register a complaint.
2020 Business Law is the Data Controller and we are registered with the Information Commissioner’s Office.
Our contact details:
2020 Business Law
Tel: 020 3740 2370
Data Protection Officer: firstname.lastname@example.org
Personal Data we collect:
We only collect information required to provide our legal and advice services to our clients. We currently collect and process the following personal information:
c. Address (physical/postal)
d. Telephone number
e. Email address (including business email address)
f. Bank account details if we are required to make a payment to you as a service provider
g. IP address
h. Driver’s licence details as proof of identify
i. National insurance number
j. Passport details as proof of identity
You are under no obligation to provide any information but if you do not then it might be impossible to provide our legal services or fulfil our contract with you. In some cases, we have a legal obligation to collect your personal data.
How we obtain and use personal data:
Most of the personal information we process was provided directly by you for one of the following reasons:
a. Asking us to quote for a service.
b. Contracting us to provide a legal service.
c. Account details of service providers.
d. To respond to enquiries or correspondence.
e. You agreed to receive marketing emails from us.
In some cases, your information was provided to us by our client or a solicitor if you are the other party to a contract.
Legal Basis for processing personal data:
As a company we provide different services and our legal basis for collecting and using the personal information described in this Privacy Notice will depend on the type of personal information and the specific context in which we collect and use it.
We will normally collect and process your personal information only when you have given your consent or when we are providing our services as part of our contractual obligations. In some cases, the processing of your personal information may be based on our legitimate interest as a company but not when overridden by your data protection interests or fundamental rights and freedoms. We may also have a legal obligation to collect personal information to meet our statutory obligations. We always process personal data legally as required by law.
What we do with the information:
We use personal information in the following ways as part of our business operations:
a. To provide our contracted service.
b. To promote our company and services.
c. To contact you, following your enquiry or reply to questions.
d. To deal with complaints.
e. To provide information legally required by law.
Sharing of Information:
We do not share information with third parties unless you have given your permission, we have notified you or we are legally required to do so. In most cases the sharing will be related to the services we provide. We might be required to share information with our professional advisers, contractors or data processors. When we are required to transfer personal information outside of the United Kingdom, we will ensure that an adequacy position exists or standard contractual are used and that you are aware of this transfer.
How we store your information:
We have put in place appropriate organisational and technical measures to meet our legal obligations to ensure the security of your personal information. We use industry standard security and firewalls. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. We keep personal information for only as long as necessary for our business purposes and to meet our legal and contractual obligations. In most cases, our retention period will come to an end when we no longer require your information. In most cases this will be six years after our relationship ends but in some instances we are legally required to retain information for longer periods. We dispose of information by deleting it from all our systems and securely disposing of paper files.
Your data protection rights:
Under data protection law, you have rights pertaining to your personal information, including:
a. Your right of access – You have the right to ask us for copies of your personal information.
b. Your right to rectification – You have the right to ask us to correct information you think is inaccurate, or complete information you think is incomplete.
c. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. We maintain a retention policy and will inform you if we are not able to delete your information immediately.
d. Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
e. Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
f. Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
g. Rights in relation to automated decision making and profiling. In some situations, our company makes use of credit referencing agencies.
You do not need to pay a fee for exercising your rights. If you make a request, we are required to respond to you within one month unless there are reasons why it will take longer to collect the information you requested. If that is the case, we will notify you. In some cases, we will require you to provide proof of your identity if we are unable to confirm your identity through other information we hold about you. This is required to ensure the security of the personal information we hold and to meet our legal obligations.
Please contact our Data Protection Officer if you want to exercise any of your rights.
How to complain:
In the first instance please send complaints to our Data Protection Officer to: email@example.com
If you are not happy with the response you receive, you can send your complaint to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113, www.ico.org.uk
From time to time we may update or change our services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Notice
Last updated April 2021