Retainer Service

Giving you peace of mind that if you need us, we are on hand

We pride ourselves on understanding the needs of business owners – not just knowing what it is they DO want from their legal counsel, but more importantly what they DON’T (and what they really dislike about lawyers!)

Business owners like you told us three key things; they dislike

1. Uncertainty around costs.
2. The level of costs themselves.
3. A lack of personal touch and speaking in plain English.

At 2020 Business Law, we value ourselves on being clearly different. This means clear pricing and clear advice. We first introduced our retainer service option back in March 2020, recognising that business owners favoured the option to help spread the cost of their legal requirements.

What is the retainer service?

Our retainer service provides you with security that you have 1 hour of legal advice paid for with our team every month. Whether you have quick questions you want answered, or you would like us to review/update legal documents such as your terms and conditions, you have an hour there to use. You do not need to worry about receiving an unexpected bill – just pick up the phone and get the clarity you need, exactly when you need it.

Our retainer service is just £149 plus VAT per month based on a 12 month contract.

If you don’t use an hour one month, you can roll it over to next month – none of your allotted time is wasted. The monthly fee is a saving on our usual fees and, most importantly, gives you peace of mind that if you need us, we are on hand.


Would you like to discuss how the retainer service could support your business? Call us or email


Frequently asked questions


How much does the retainer service cost?

It currently costs just £149 plus VAT per month for the retainer service.

Will I save money with the retainer service?

Yes, the monthly retainer fee is a saving on our usual fees.

Can I access advice without the retainer?

Yes, of course. You can still contact us about any concerns or legal issues you have, and we will provide a clear and transparent quotation for the work.

How much advice will I receive each month?

 The monthly fee covers 1 hour of legal advice, whether it’s quick questions by email or telephone, or time we’re spending reviewing/negotiating a contract for you.

What happens if I don’t use the hour any given month?

If you don’t use an hour one month, it will roll over into the next month.

What happens if the advice I need one month is more than an hour?

If you have any hours unused from previous months, you can put these toward the advice you need. If you do not have any time ‘banked’ as it were, we will provide a clear and transparent quotation for the work or, subject to agreement between us, you can opt to use time from future months.

What happens if I have several hours ‘banked’ – can I have a refund of the time unused?

 When you work with 2020 Business Law, you have a team of legal experts at your disposal. We won’t go digging for unnecessary work, but we will be proactive in looking after your needs, to reduce any areas of risk. Check out our free legal health check for yourself – get a personalised report on your business, for free! There are continuous developments in law, and if the last 12 months have shown us anything, businesses need to adapt themselves to the environment around them. We assure you that your money and our time will be spent wisely. We can’t give you a refund as you are already receiving a significant discount on our usual fees.

Am I contracted for a specific length of time?

When you join the retainer service, it is for a minimum term of 12 months. At the end of the 12 months the contract can either roll on or you can cancel.

Is there a termination fee?

No – the agreement cannot be terminated within the first twelve months but after this you may terminate the agreement at any time by giving one month’s written notice without penalty.

Will you increase the monthly fee during the 12 month contract?

The monthly fee you agree to when you sign a 12 month contract will remain for the duration of the term. Like any business, we review our fees regularly so they may increase in the future but not for you within your contracted term. Currently our monthly fee is £149 plus VAT per month.

I have additional questions about your retainer service.

Great! We’re pleased you are interested in finding out more about how our retainer service could benefit you. Simply email and we’ll get them answered.